As a small charity we are reliant upon the generosity of our volunteers for the time they give us and the expertise they bring.

There are a number of roles you could fulfil as a DrugFAM volunteer:

Support Group Facilitator

One of the key parts of DrugFAM’s services are our support groups.  The groups offer a safe place for people who have a loved one who misuses drugs, alcohol or gambling to share their experiences and find the strength to move forward with their lives through the support of others in similar situations.

We are looking for passionate dedicated volunteers to help facilitate our support groups. It is a very fulfilling role that can have a real impact on the lives of our clients. Without our volunteer facilitators we would be unable to run many of our groups. Due to the pandemic all our weekly support  groups are now on zoom, This is proving to be very successful as we are able to reach more people from across the UK. 

To apply please complete and submit an application form (link below) after which you will be invited to an informal Zoom interview. 

Helpline Volunteer

DrugFAM’s key service is our helpline, which is a vital source of support for many of our clients.  The helpline is available 7 days a week between 9am and 9pm.

You will be fully trained over a three month period (on average) to build up your confidence and knowledge. You’ll be required to understand our policies and procedures, trained in basic counselling and listening skills using case studies, role play,  course work and actively listening into calls between a client and a member of staff.  You will then take calls with our  trainer listening followed by solo calls and the ability to discuss afterwards. Once you the trainer are confident you will be signed off and provided with ongoing mentoring and support.

Our expectations are ideally to build up your  knowledge and confidence and for you to make a commitment of at least one shift every two weeks. We appreciate that this will vary due to work commitments, family life and holidays but to do less isn’t productive for  the client or for you. Where possible you should attend  our quarterly meetings  and our ongoing annual training on Zoom.

To apply please complete and submit an application form (link below)  after which you will be invited to an informal Zoom interview. 

Administrative Support

We are always looking for people to help with the smooth running of the charity.  We are grateful for any time you might be able to spare to work on a variety of ongoing and adhoc projects. 

Due to COVID and government guidelines relating to the pandemic, this will mean working remotely to support us with administration for the time being. If you are interested in this type of volunteering please complete and submit an application (link below) form below and return it to us at office@drugfam.co.uk  or call us on 01494 442 777


DrugFAM is looking for committed individuals to expand our range of trustee skills. We require motivated, committed and active people who have a proven success in their field. Trustees are expected to contribute to the Board by supporting strategic direction, strategic evaluation and analysis and providing overall effective leadership. The trustee role is also accountable to ensuring the administration and financial stability of the charity.

To apply please complete and submit an application form (link below) after which you will be invited to an informal Zoom interview.

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