As a small charity we are reliant upon the generosity of our volunteers for the time they give us and the expertise they bring.
There are a number of roles you could fulfil as a DrugFAM volunteer:
Support Group Facilitator
One of the key parts of DrugFAM’s services is our support groups. The groups offer a safe place for people who have a loved one who misuses drugs, alcohol or gambling to share their experiences and find the strength to move forward with their lives through the support of others in similar situations.
We are looking for passionate dedicated volunteers to help facilitate our support groups. It is a very fulfilling role that can have a real impact on the lives of our clients. Without our volunteer facilitators we would be unable to run many of our groups. Due to the pandemic all our weekly support groups are now on zoom, This is proving to be very successful as we are able to reach more people from across the UK.
DrugFAM’s helpline is a vital source of support for many of our clients. The helpline is available 7 days a week between 9am and 9pm.
The helpline volunteering process
Preparation: Complete the application form below and provide us with two referees. Then prepare for an informal Zoom interview after which you must provide DBS details and await clearance. A personal DrugFAM email will then be issued and training can begin.
The role of the helpline volunteer
The training should hopefully be achieved in a concentrated time in order to build up your confidence and knowledge.
You should prepare for on-line training and subsequent course work followed by a review with our trainer. This includes input of client data on our Charity Log database and safeguarding. We also prepare you for bereavement training, again with case studies and work to be discussed with our trainer. This will involve actively listening into calls between a client and a member of staff. Calls will then be taken by the trainee with our trainer listening followed by solo calls and the ability to discuss afterwards. Once the trainer and volunteer are confident they will be signed off and provided with ongoing mentoring and support.
Our expectations are ideally to build up your knowledge and confidence and for you to make a commitment of at least one shift every two weeks. We appreciate that this will vary due to work commitments, family life and holidays but to do less isn’t productive for the client or volunteer. Weekday shifts are from 5pm to 9pm and weekend shifts are split from 9am to 1pm, 1pm to 5pm and 5pm to 9pm . All volunteers would be expected to enter details of calls into Charity Log after each call. Where possible you should attend our quarterly meetings and our ongoing annual training on Zoom.
We are always looking for people to help with the smooth running of the charity. We are grateful for any time you might be able to spare to work on a variety of ongoing and adhoc projects.
Due to COVID and government guidelines relating to the pandemic, this will mean working remotely to support us with administration for the time being. If you are interested in this type of volunteering please complete the form below and return it to us at firstname.lastname@example.org or call us on 01494 442 777
DrugFAM is looking for committed individuals to expand our range of trustee skills. We require motivated, committed and active people who have a proven success in their field. Trustees are expected to contribute to the Board by supporting strategic direction, strategic evaluation and analysis and providing overall effective leadership. The trustee role is also accountable to ensuring the administration and financial stability of the charity.